Shipping policy
Processing time
Orders are processed within 1–2 business days. Orders placed on weekends or holidays ship the next business day.
Shipping rates and delivery
Shipping is calculated at checkout based on your address. Standard delivery within the United States typically takes 5–8 business days after processing.
Order tracking
You'll receive a confirmation email with tracking information once your order ships.
Domestic shipping only
We currently ship within the United States only.
Lost or delayed packages
Delivery times are estimates and are not guaranteed. If your order hasn't arrived within 14 days of shipping, contact us at info@goodnewschildren.com and we'll help track it down.
Damaged in transit
If your order arrives damaged, contact us within 7 days with photos and we'll replace it at no cost.